BOLD Apparel is seeking a highly organized and detail oriented Fulfillment Specialist to run the daily operations of the online store. This position will work directly with the BOLD Apparel leadership team to ensure accurate inventory, prompt order fulfillment, and focused customer care. 

RESPONSIBILITIES

• Work under the direction of the BOLD Leadership Team to realize the seamless execution of all daily operations related to the BOLD Apparel store

• Create and follow an inventory management system at fulfillment center

• Organize and manage inventory at fulfillment center

• Set up and oversee Shopify inventory

• Submit purchase requests for low stock items

• Travel to supplier warehouses for merchandise pickups

• Fulfill Shopify orders

• Print shipping labels

• Package orders

• Ensure accuracy

• Ship Shopify orders 

• Transport orders to postal office or other mailing center as needed

• Handle all customer service inquiries within 24-48 hours

QUALIFICATIONS

• Must reside in the Atlanta Metro area

• High school diploma required

• Reliable transportation required

• Customer service and/or hospitality training required

• Strong written and verbal communication skills required

• Basic math skills required

• Sharp attention to detail and solid organization skills

• Ability to lift and carry 50-75 pounds with no assistance

• Shopify experience preferred but not required

• Must type boldness25 in comments section of application 

• Ability to thrive in an entrepreneurial, creative, collaborative, and nimble environment

• High emphasis on honesty and integrity